What Sebairo collects
Sebairo holds the information needed to run the features you use. Each item below exists because a feature depends on it.
- Your account
- The email address or phone number you sign in with, your display name, a photo if you add one, and your chosen language. Passwords are stored only as an irreversible hash.
- What you create
- Posts, comments, messages, live streams and their replays, Marketplace listings, job posts and applications, notes, memories, workspace projects and tasks, and business pages. This content is stored so it can be shown to you and to the people you shared it with.
- Money records
- Your SBX Wallet balance, top-ups and purchases, with a reference for each one. Card numbers are not stored: Sebairo has no card field.
- Technical data needed to reach your device
- A push token, so notifications reach your phone, and the standard server records a hosted service keeps to stay available, fix faults and detect abuse.
Information Sebairo does not keep
Contacts, card numbers and location are handled as follows.
- Your address book is never uploaded
- To show which of your contacts already use Sebairo, your phone sends the numbers, the server matches them in memory and returns the result, and nothing from your address book is stored.
- Your card number
- Sebairo has no card field, and the app never asks for a card number. A page that claims to be Sebairo and asks for one is not Sebairo.
- Your location, unless you switch it on
- The Memories map can show your location to your contacts or to everyone. It is off by default, and your location is not shared with anyone until you turn it on.
sell your personal data or share it with anyone for advertising targeting.
Who can see what
Sebairo's servers enforce permissions. Content you are not allowed to see is never sent to your device.
- Posts carry an audience
- Every post is public, followers-only, contacts-only or private. The rule is applied on the server and in the ranked feed, and changing a post's audience changes who can see it immediately.
- Messages reach participants
- A conversation is visible to the people in it. Direct chats, groups, business inboxes and client portals are separate, so customer conversations do not appear among your personal chats.
- Blocking works in both directions
- Sebairo's servers enforce blocking in both directions. Neither person can post in an existing direct chat, blocked authors drop out of your feed, and a blocked person's map pin disappears.
- Private links stay private
- Group, chat and contract links do not open as public web pages. The recipient opens them in the app, where membership is checked, so search engines cannot index them.
- Business pages are public
- Business pages, Marketplace listings and job posts are public so that people can find them. Keep personal details out of them.
Encryption and access
Data travels between your phone and Sebairo over encrypted TLS connections, and stored data and files are encrypted at rest.
Sebairo's servers process messages in order to deliver them, and moderators can review content that you report.
Sebairo staff do not read private conversations as a matter of routine. Access happens when a report needs reviewing, when a fault needs fixing at your request, or when the law requires it. Staff actions are recorded.
Your controls
- Choose an audience per post
- Public, followers, contacts or private. Set it before you post and change it afterwards.
- Block, and review who you blocked
- The blocked list is in Settings, where you can review it and unblock people.
- Report anything, from where you see it
- Posts, messages, listings, streams and profiles all have a report action. The person you report is not shown your report.
- Delete your account
- In Settings, the danger zone asks you to type DELETE. Once you confirm, the account is removed together with your profile and the data attached to it.
Files already published to the public parts of the app are removed in a separate step. The delete-account page explains this in full.
Service providers
A small number of service providers process data on Sebairo's behalf under contract: hosting, payments, calls, push notifications, SMS codes and the public websites. The Sub-processors page in the Legal Centre names each one and lists what it receives and why.
Privacy Policy
This page summarises how privacy works in Sebairo. The Privacy Policy is the binding document: it sets out the legal basis, retention periods and your statutory rights, and it governs if the two differ.
Frequently asked questions
Short answers to common questions. The Help Centre covers each topic in more depth.
How are my messages protected?
Messages travel over encrypted connections and are encrypted at rest. A conversation is visible to the people in it, and staff access is limited to reviewing reports, fixing a fault at your request or meeting a legal requirement.
Do you sell my data?
No. Sebairo earns from subscriptions, SBX top-up packs and advertising reach. Personal data is not sold to anyone.
Does Sebairo upload my contacts?
No. Numbers are matched in memory to show who is already on Sebairo, and nothing from your address book is stored.
What happens when I delete my account?
The account is deleted along with your profile and the data attached to it. Files already published to the public parts of the app are removed separately.
Where are my card details?
Sebairo does not hold them. The app has no card field. Card payments are made on the app store's own payment screen, and Sebairo receives only the result and a reference.